
Insurance
Rise to the challenge
Insurance companies everywhere are being challenged to implement digital interfaces that offer increasingly sophisticated interactions whilst at the same time simplifying and automating their work processes.
To meet these challenges, the Cloudcase platform has set the market standard for the digitisation, automation and optimisation of onboarding, originations and shadow business processes.

Insurance
Rise to the challenge
Insurance companies everywhere are being challenged to implement digital interfaces that offer increasingly sophisticated interactions whilst at the same time simplifying and automating their work processes.
To meet these challenges, the Cloudcase platform has set the market standard for the digitisation, automation and optimisation of onboarding, originations and shadow business processes.

Solve any problem with the world’s most flexible software
Do you want a software product that can deliver to current insurance processes, then rapidly amend and improve processes as required?
Do you want a unique and seamless customer and operator experience that provides frictionless digital process automation?
At Cloudcase, we understand that the challenge of designing, building and delivering a digital platform that can automate the most complex business processes requires true ingenuity. That’s why we designed a platform that achieves the goal of delivering an enterprise class, industrial grade, proven software platform that can automate the most complex of processes simply, effectively and efficiently.

Solve any problem with the world’s most flexible software
Do you want a software product that can deliver to current insurance processes, then rapidly amend and improve processes as required? Do you want a unique and seamless customer and operator experience that provides frictionless digital process automation?
At Cloudcase, we understand that the challenge of designing, building and delivering a digital platform that can automate the most complex business processes requires true ingenuity. That’s why we designed a platform that achieves the goal of delivering an enterprise class, industrial grade, proven software platform that can automate the most complex of processes simply, effectively and efficiently.

Looking for true automation?
The Cloudcase platform can simplify and automate work processes in insurance sector applications such as claim management, property and casualty applications, health case management, life and health quotations, policy endorsements, renewals and premium payments, in fact, any workflow process that would benefit from automation through a digital transformation.

Want to minimise friction?
Cloudcase has been designed to minimise customer ‘friction’ by optimising dynamic data driven digital process automation. As a single fully integrated platform Cloudcase does this through its rules driven conversational forms and workflow which are powered by a sophisticated reasoning engine providing a best in class business process automation framework.

Need to maximise collaboration?
Cloudcase allows for maximum collaboration between you, your clients and any authorised third parties from acquisition through to ‘product’ fulfilment. The ability to digest and manage multiple product originations across any channel allows stakeholders and clients to interact in a seamless way, for example, such as cross matching data for validation and further processing.

Looking for true automation?
The Cloudcase platform can simplify and automate work processes in insurance sector applications such as claim management, property and casualty applications, health case management, life and health quotations, policy endorsements, renewals and premium payments, in fact, any workflow process that would benefit from automation through a digital transformation.

Want to minimise friction?
Cloudcase has been designed to minimise customer ‘friction’ by optimising dynamic data driven digital process automation. As a single fully integrated platform Cloudcase does this through its rules driven conversational forms and workflow which are powered by a sophisticated reasoning engine providing a best in class business process automation framework.

Need to maximise collaboration?
Cloudcase allows for maximum collaboration between you, your clients and any authorised third parties from acquisition through to ‘product’ fulfilment. The ability to digest and manage multiple product originations across any channel allows stakeholders and clients to interact in a seamless way, for example, such as cross matching data for validation and further processing.

Designed for the Insurance Industry,
Cloudcase will enable you to improve your business effectiveness and efficiency by:

Designed for the Insurance Industry, Cloudcase will enable you to improve your business effectiveness and efficiency by:

Lower costs

Increasing customer record validation

Lower costs

Increasing customer record validation

Solve Processes

Enhanced customer and operator experience

Solve Processes

Enhanced customer and operator experience

Rapid integration

Reduce handling times

Rapid integration

Reduce handling times

Self-sufficiency

Digitally automated processes

Self-sufficiency

Digitally automated processes

100% Configurable

Low implementation costs

100% Configurable

Low implementation costs
case study
Insurance Sector
The Problem
Most prominent insurance companies are in need of a platform that can simplify and completely automate their work processes. It is also critical that the platform is easily amendable to address significant governance and privacy concerns.
The Solution
Cloudcase can deliver a 100% configurable system that allows our customers to rapidly simplify and automate work processes such as claim management, property and casualty applications, health case management, life and health quotations, policy endorsements, renewals and premium payments.
End to end processes for omni product and omni channel originations typically requires multiple technologies which introduces risk, cost and support problems. However, Cloudcase is able to provide end to end originations capabilities with our unique multi-variant rules engine incorporating a native rendering engine as well as a sophisticated integration platform.
Fundamentally, we have taken the mystique out of complex process automation and expensive system integration by addressing specific business workflow issues rather than try to ‘boil the ocean’ with a very complex ‘one size fits all’ solution.
At Cloudcase, we can deliver to current insurance processes, then rapidly amend and improve processes as required. That’s why we are adopting “Design Thinking” as our delivery methodology in order to standardise our delivery approach as we scale.
From a single platform, Cloudcase can deliver:

Application capture

Assessment

Workflow review & approval

Document generation

Customer acceptance

Core handoff
case study
Insurance Sector
The Problem
Most prominent insurance companies are in need of a platform that can simplify and completely automate their work processes. It is also critical that the platform is easily amendable to address significant governance and privacy concerns.
The Solution
Cloudcase can deliver a 100% configurable system that allows our customers to rapidly simplify and automate work processes such as claim management, property and casualty applications, health case management, life and health quotations, policy endorsements, renewals and premium payments.
End to end processes for omni product and omni channel originations typically requires multiple technologies which introduces risk, cost and support problems. However, Cloudcase is able to provide end to end originations capabilities with our unique multi-variant rules engine incorporating a native rendering engine as well as a sophisticated integration platform.
Fundamentally, we have taken the mystique out of complex process automation and expensive system integration by addressing specific business workflow issues rather than try to ‘boil the ocean’ with a very complex ‘one size fits all’ solution.
At Cloudcase, we can deliver to current insurance processes, then rapidly amend and improve processes as required. That’s why we are adopting “Design Thinking” as our delivery methodology in order to standardise our delivery approach as we scale.
From a single platform, Cloudcase can deliver:

Application capture

Assessment

Workflow review & approval

Document generation

Customer acceptance

Core handoff
Don’t just listen to us – hear it from our clients!
"With home loans approved in as little as 30 minutes this technology is a game changer."
TSB customers are already benefiting from the new lending system through real-time loan application progress updates, improved continuity between all channels and much faster processing and turn-around times.
Steven O’Shea
Sales & Distribution, TSB Bank Ltd (NZ)

“Cloudcase has become our consumer onboarding and digital lending channel of choice.”
The Cloudcase team have continued to actively support our efforts, demonstrating a flexible and collegiate attitude and recognising the benefits of shared success.
Rob Hale
Chief Digital Officer, Regional Australia Bank Ltd

"It’s not just about the great technology at Cloudcase..."
An organisation that has helped us leap frog in the sophistication of our technology strategy… It’s not just about the great technology at Cloudcase. It’s about the people and their willingness to continuously learn together with us, at Bank of Sydney, to solve the problems that meet our customers’ changing expectations. We now understand how to learn fast and change fast in an environment of minimal requirements achieving a rapid MVP. It’s not about failing fast. Its’s about making continuous decisions to achieving a desired outcome, 'Real Time'
Nicholas Patsis
Chief Information Officer, Bank of Sydney Ltd

"Cloudcase offered us flexibility and scalability in a truly ‘future-proof’ solution"
Westforce often tries very different ways of doing things, Cloudcase offered us flexibility and scalability in a truly ‘future-proof’ solution, ‘ticking all the boxes’. Our experience with Cloudcase is the kind of better relationship and flexibility we were always looking for in a partner.
Victor Martick
General Manager, Westforce Credit Union (NZ)


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Contact us and find out how our platform can help your business

We are here to help
Contact us and find out how our platform can help your business