Public Sector

Public Sector

Don’t just meet expectations, create benchmarks

Governments everywhere are being challenged to implement digital interfaces and at the same time simplify and automate their work processes. To meet these challenges, the Cloudcase platform has set the market standard for the digitisation, automation and optimisation of onboarding, originations and shadow business processes.

Public Sector
Public Sector

Public Sector

Don’t just meet expectations, create benchmarks

Governments everywhere are being challenged to implement digital interfaces and at the same time simplify and automate their work processes. To meet these challenges, the Cloudcase platform has set the market standard for the digitisation, automation and optimisation of onboarding, originations and shadow business processes.

Public Sector
Public Sector

Solve any problem with the world’s most flexible software

Citizens are being treated to ever more sophisticated interactions with commercial e-commerce, banking and shopping sites that are improving their interactions with consumers every day. These ever more sophisticated interfaces are creating benchmarks and citizens expect their Government to reflect this.

To create new industry benchmarks, we encourage you to turn to the world’s most adaptable, configurable software that is simpler and faster than any other ‘work process’ offering. Critically, it has been proven in production environments across multiple countries in multiple industries.

Public Sector

Solve any problem with the world’s most flexible software

Citizens are being treated to ever more sophisticated interactions with commercial
e-commerce, banking and shopping sites that are improving their interactions with consumers every day. These ever more sophisticated interfaces are creating benchmarks and citizens expect their Government to reflect this.

To create new industry benchmarks, we encourage you to turn to the world’s most adaptable, configurable software that is simpler and faster than any other ‘work process’ offering. Critically, it has been proven in production environments across multiple countries in multiple industries.

Public Sector

Looking for true automation?

The Cloudcase platform can simplify and automate work processes in public sector applications such as grants, welfare benefits applications, health case management, visa applications, low interest loans, student loans, in fact, any workflow process that would benefit from automation through a digital transformation.

Public Sector

Want to address concerns?

Government processes are required to address significant governance and privacy concerns, just like major financial regulatory requirements. This is EXACTLY why the Cloudcase platform was developed.  Cloudcase also provides increased levels of workflow management and tracking of application status.

Public Sector

Need maximum collaboration?

Cloudcase allows for maximum collaboration between you, your citizens and any authorised third parties from acquisition through to ‘product’ fulfilment. The ability to digest and manage multiple product originations across any channel allows stakeholders and citizens to interact in a seamless way, for example, such as cross matching data for validation and further processing.

Public Sector

Looking for true automation?

The Cloudcase platform can simplify and automate work processes in public sector applications such as grants, welfare benefits applications, health case management, visa applications, low interest loans, student loans, in fact, any workflow process that would benefit from automation through a digital transformation.

Public Sector

Want to address concerns?

Government processes are required to address significant governance and privacy concerns, just like major financial regulatory requirements. This is EXACTLY why the Cloudcase platform was developed.  Cloudcase also provides increased levels of workflow management and tracking of application status.

Public Sector

Need maximum collaboration?

Cloudcase allows for maximum collaboration between you, your citizens and any authorised third parties from acquisition through to ‘product’ fulfilment. The ability to digest and manage multiple product originations across any channel allows stakeholders and citizens to interact in a seamless way, for example, such as cross matching data for validation and further processing.

Public Sector

Designed for the Public Sector industry,
Cloudcase will enable you to improve your business effectiveness and efficiency by:

Public Sector

Designed for the Public Sector industry, Cloudcase will enable you to improve your business effectiveness and efficiency by:

with the ability for improved real time call centre knowledge acquisition.

Enhanced customer and operator experience

with the ability for improved real time call centre knowledge acquisition.
with real-time identity verification, income and outgoing verification, application assessments and approvals.

Increasing customer record validation

with real-time identity verification, income and outgoing verification, application assessments and approvals.
with the ability for improved real time call centre knowledge acquisition.

Enhanced customer and operator experience

with the ability for improved real time call centre knowledge acquisition.
with real-time identity verification, income and outgoing verification, application assessments and approvals.

Increasing customer record validation

with real-time identity verification, income and outgoing verification, application assessments and approvals.
conversion of manual business processes to digitally automated business processes.

Digital automated business

conversion of manual business processes to digitally automated business processes.
and promoting smooth and clean data collection processes.

Reducing handling times

and promoting smooth and clean data collection processes.
conversion of manual business processes to digitally automated business processes.

Digital automated business

conversion of manual business processes to digitally automated business processes.
and promoting smooth and clean data collection processes.

Reducing handling times

and promoting smooth and clean data collection processes.
for ongoing support & maintenance, due to the ability to consolidate numerous vendor software stacks, into one platform.

Lower costs

for ongoing support & maintenance, due to the ability to consolidate numerous vendor software stacks, into one platform.
Cloudcase’s highly configurable design allows you to lower the cost of implementation and increase the speed to market of your product development

Low implementation costs

Cloudcase’s highly configurable design allows you to lower the cost of implementation and increase the speed to market of your product development
for ongoing support & maintenance, due to the ability to consolidate numerous vendor software stacks, into one platform.

Lower costs

for ongoing support & maintenance, due to the ability to consolidate numerous vendor software stacks, into one platform.
Cloudcase’s highly configurable design allows you to lower the cost of implementation and increase the speed to market of your product development

Low implementation costs

Cloudcase’s highly configurable design allows you to lower the cost of implementation and increase the speed to market of your product development
providing a platform to solve multiple data centric and work processes rapidly.

Solve problems

providing a platform to solve multiple data centric and work processes rapidly.
allowing rapid integration into multiple third-party data services.

Rapid integration

allowing rapid integration into multiple third-party data services.
providing a platform to solve multiple data centric and work processes rapidly.

Solve problems

providing a platform to solve multiple data centric and work processes rapidly.
allowing rapid integration into multiple third-party data services.

Rapid integration

allowing rapid integration into multiple third-party data services.
the Cloudcase platform is the world’s only truly 100% configurable omni channel, omni product and process platform. This means our customers do not have to adjust their business processes to suit the platform

100% Configurable

the Cloudcase platform is the world’s only truly 100% configurable omni channel, omni product and process platform. This means our customers do not have to adjust their business processes to suit the platform
if our customers choose, they can configure, launch and maintain new rule books rapidly meaning speed to market and cost control.

Self-sufficiency

if our customers choose, they can configure, launch and maintain new rule books rapidly meaning speed to market and cost control.
the Cloudcase platform is the world’s only truly 100% configurable omni channel, omni product and process platform. This means our customers do not have to adjust their business processes to suit the platform

100% Configurable

the Cloudcase platform is the world’s only truly 100% configurable omni channel, omni product and process platform. This means our customers do not have to adjust their business processes to suit the platform
if our customers choose, they can configure, launch and maintain new rule books rapidly meaning speed to market and cost control.

Self-sufficiency

if our customers choose, they can configure, launch and maintain new rule books rapidly meaning speed to market and cost control.

case study

Public Sector 

The Problem

Most prominent public sector organisations are looking for a system that is 100% configurable so they do not have to adjust their internal processes to suit the platform. It is also important that the platform is easily amendable to meet the requirements of the public sector as they emerge.

The Solution

Cloudcase can deliver a design that allows our customer to become self-sufficient if they so choose, providing the ability to configure, amend, launch and maintain further capabilities themselves or with the assistance of CSS.

The platform’s incredible power allows our customer to rapidly launch products, make changes to payment data requirements or public sector legislative policy rules, lending calculations or public sector guidelines, scorecard rules and product parameters as and when required. 

Customers are able to introduce new channels as well as modify and redefine their end to end processes on Cloudcase. They do this through continuous process improvement programs, with “zero down-time” impacts to in-situ applications.  To date, implementation times vary between 6 and 9 months, compared with other types of implementations of ‘enterprise class’ or artificial intelligence solutions that take many years to implement.

Of course, similar public sector use cases could readily be adapted to achieve similar results.

From a single platform, Cloudcase can deliver:
Application capture

Application capture

Assessment

Assessment

Workflow review & approval

Workflow review & approval

Document generation

Document generation

Customer acceptance

Customer acceptance

Core handoff

Core handoff

case study

Public Sector 

The Problem

Most prominent public sector organisations are looking for a system that is 100% configurable so they do not have to adjust their internal processes to suit the platform. It is also important that the platform is easily amendable to meet the requirements of the public sector as they emerge.

The Solution

Cloudcase can deliver a design that allows our customer to become self-sufficient if they so choose, providing the ability to configure, amend, launch and maintain further capabilities themselves or with the assistance of CSS.

The platform’s incredible power allows our customer to rapidly launch products, make changes to payment data requirements or public sector legislative policy rules, lending calculations or public sector guidelines, scorecard rules and product parameters as and when required. 

Customers are able to introduce new channels as well as modify and redefine their end to end processes on Cloudcase. They do this through continuous process improvement programs, with “zero down-time” impacts to in-situ applications.  To date, implementation times vary between 6 and 9 months, compared with other types of implementations of ‘enterprise class’ or artificial intelligence solutions that take many years to implement.

Of course, similar public sector use cases could readily be adapted to achieve similar results.

From a single platform, Cloudcase can deliver:
Application capture

Application capture

Assessment

Assessment

Workflow review & approval

Workflow review & approval

Document generation

Document generation

Customer acceptance

Customer acceptance

Core handoff

Core handoff

Don’t just listen to us – hear it from our clients!

Victor

We are here to help

Contact us and find out how our platform can help your business

Victor

We are here to help

Contact us and find out how our platform can help your business