Public Sector
Don’t just meet expectations, create benchmarks
Governments everywhere are being challenged to implement digital interfaces and at the same time simplify and automate their work processes. To meet these challenges, the Cloudcase platform has set the market standard for the digitisation, automation and optimisation of onboarding, originations and shadow business processes.
Public Sector
Don’t just meet expectations, create benchmarks
Governments everywhere are being challenged to implement digital interfaces and at the same time simplify and automate their work processes. To meet these challenges, the Cloudcase platform has set the market standard for the digitisation, automation and optimisation of onboarding, originations and shadow business processes.
Solve any problem with the world’s most flexible software
Citizens are being treated to ever more sophisticated interactions with commercial e-commerce, banking and shopping sites that are improving their interactions with consumers every day. These ever more sophisticated interfaces are creating benchmarks and citizens expect their Government to reflect this.
To create new industry benchmarks, we encourage you to turn to the world’s most adaptable, configurable software that is simpler and faster than any other ‘work process’ offering. Critically, it has been proven in production environments across multiple countries in multiple industries.
Solve any problem with the world’s most flexible software
Citizens are being treated to ever more sophisticated interactions with commercial
e-commerce, banking and shopping sites that are improving their interactions with consumers every day. These ever more sophisticated interfaces are creating benchmarks and citizens expect their Government to reflect this.
To create new industry benchmarks, we encourage you to turn to the world’s most adaptable, configurable software that is simpler and faster than any other ‘work process’ offering. Critically, it has been proven in production environments across multiple countries in multiple industries.
Looking for true automation?
The Cloudcase platform can simplify and automate work processes in public sector applications such as grants, welfare benefits applications, health case management, visa applications, low interest loans, student loans, in fact, any workflow process that would benefit from automation through a digital transformation.
Want to address concerns?
Government processes are required to address significant governance and privacy concerns, just like major financial regulatory requirements. This is EXACTLY why the Cloudcase platform was developed. Cloudcase also provides increased levels of workflow management and tracking of application status.
Need maximum collaboration?
Cloudcase allows for maximum collaboration between you, your citizens and any authorised third parties from acquisition through to ‘product’ fulfilment. The ability to digest and manage multiple product originations across any channel allows stakeholders and citizens to interact in a seamless way, for example, such as cross matching data for validation and further processing.
Looking for true automation?
The Cloudcase platform can simplify and automate work processes in public sector applications such as grants, welfare benefits applications, health case management, visa applications, low interest loans, student loans, in fact, any workflow process that would benefit from automation through a digital transformation.
Want to address concerns?
Government processes are required to address significant governance and privacy concerns, just like major financial regulatory requirements. This is EXACTLY why the Cloudcase platform was developed. Cloudcase also provides increased levels of workflow management and tracking of application status.
Need maximum collaboration?
Cloudcase allows for maximum collaboration between you, your citizens and any authorised third parties from acquisition through to ‘product’ fulfilment. The ability to digest and manage multiple product originations across any channel allows stakeholders and citizens to interact in a seamless way, for example, such as cross matching data for validation and further processing.
Designed for the Public Sector industry,
Cloudcase will enable you to improve your business effectiveness and efficiency by:
Designed for the Public Sector industry, Cloudcase will enable you to improve your business effectiveness and efficiency by:
Enhanced customer and operator experience
Increasing customer record validation
Enhanced customer and operator experience
Increasing customer record validation
Digital automated business
Reducing handling times
Digital automated business
Reducing handling times
Lower costs
Low implementation costs
Lower costs
Low implementation costs
Solve problems
Rapid integration
Solve problems
Rapid integration
100% Configurable
Self-sufficiency
100% Configurable
Self-sufficiency
case study
Public Sector
The Problem
Most prominent public sector organisations are looking for a system that is 100% configurable so they do not have to adjust their internal processes to suit the platform. It is also important that the platform is easily amendable to meet the requirements of the public sector as they emerge.
The Solution
Cloudcase can deliver a design that allows our customer to become self-sufficient if they so choose, providing the ability to configure, amend, launch and maintain further capabilities themselves or with the assistance of CSS.
The platform’s incredible power allows our customer to rapidly launch products, make changes to payment data requirements or public sector legislative policy rules, lending calculations or public sector guidelines, scorecard rules and product parameters as and when required.
Customers are able to introduce new channels as well as modify and redefine their end to end processes on Cloudcase. They do this through continuous process improvement programs, with “zero down-time” impacts to in-situ applications. To date, implementation times vary between 6 and 9 months, compared with other types of implementations of ‘enterprise class’ or artificial intelligence solutions that take many years to implement.
Of course, similar public sector use cases could readily be adapted to achieve similar results.
From a single platform, Cloudcase can deliver:
Application capture
Assessment
Workflow review & approval
Document generation
Customer acceptance
Core handoff
case study
Public Sector
The Problem
Most prominent public sector organisations are looking for a system that is 100% configurable so they do not have to adjust their internal processes to suit the platform. It is also important that the platform is easily amendable to meet the requirements of the public sector as they emerge.
The Solution
Cloudcase can deliver a design that allows our customer to become self-sufficient if they so choose, providing the ability to configure, amend, launch and maintain further capabilities themselves or with the assistance of CSS.
The platform’s incredible power allows our customer to rapidly launch products, make changes to payment data requirements or public sector legislative policy rules, lending calculations or public sector guidelines, scorecard rules and product parameters as and when required.
Customers are able to introduce new channels as well as modify and redefine their end to end processes on Cloudcase. They do this through continuous process improvement programs, with “zero down-time” impacts to in-situ applications. To date, implementation times vary between 6 and 9 months, compared with other types of implementations of ‘enterprise class’ or artificial intelligence solutions that take many years to implement.
Of course, similar public sector use cases could readily be adapted to achieve similar results.
From a single platform, Cloudcase can deliver:
Application capture
Assessment
Workflow review & approval
Document generation
Customer acceptance
Core handoff
Don’t just listen to us – hear it from our clients!
"With home loans approved in as little as 30 minutes this technology is a game changer."
TSB customers are already benefiting from the new lending system through real-time loan application progress updates, improved continuity between all channels and much faster processing and turn-around times.
Steven O’Shea
Sales & Distribution, TSB Bank Ltd (NZ)
“Cloudcase has become our consumer onboarding and digital lending channel of choice.”
The Cloudcase team have continued to actively support our efforts, demonstrating a flexible and collegiate attitude and recognising the benefits of shared success.
Rob Hale
Chief Digital Officer, Regional Australia Bank Ltd
"It’s not just about the great technology at Cloudcase..."
An organisation that has helped us leap frog in the sophistication of our technology strategy… It’s not just about the great technology at Cloudcase. It’s about the people and their willingness to continuously learn together with us, at Bank of Sydney, to solve the problems that meet our customers’ changing expectations. We now understand how to learn fast and change fast in an environment of minimal requirements achieving a rapid MVP. It’s not about failing fast. Its’s about making continuous decisions to achieving a desired outcome, 'Real Time'
Nicholas Patsis
Chief Information Officer, Bank of Sydney Ltd
"Cloudcase offered us flexibility and scalability in a truly ‘future-proof’ solution"
Westforce often tries very different ways of doing things, Cloudcase offered us flexibility and scalability in a truly ‘future-proof’ solution, ‘ticking all the boxes’. Our experience with Cloudcase is the kind of better relationship and flexibility we were always looking for in a partner.
Victor Martick
General Manager, Westforce Credit Union (NZ)
We are here to help
Contact us and find out how our platform can help your business
We are here to help
Contact us and find out how our platform can help your business