Automating
Intelligence

Simplify the automation of complex business processes

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Clients

Our Trusted Partnerships

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Platform

All One Platform, Any Process

End to end onboarding and originations for all retail products including mortgages, credit cards, personal loans, auto finance all on one platform.
End to end onboarding and originations for all Commercial Lending, SME, Agri Lending products all on one platform.
The next generation of onboarding experience for any customer and any product across any channel, seamlessly on one single platform.
Onboarding across any channel and any product type whether retail, commercial or treasury, providing a unique experience for all customers all on one single platform.
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Solutions

Designed by Customers, Deployed on Cloudcase

Cloudcase empowers Financial Institutions to digitise their exact process today and in the future because they trust Cloudcase to digitise their process, their way, every time.
Mortgage
Personal Loan
Credit Card
Overdraft
Small Bus. Loans
Business / Agri Loan
Home line of Credit
Vehicle Loans
Construction
Student Loans
Buy Now Pay Later
Reverse Mortgage
Retail Banking
Commercial Banking
Wealth Management
Private Banking
Transaction Account
Term Deposit
Growth Bond
Complaints
Foreign Exchange
Wire Transfers
Insurance Claims
Incident Investigation
Support
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Goal

Speed to Yes, Market & ROI

Cloudcase is designed and configured to allow financial institutions to implement, transform and innovate at speed.

Digitise

Your process
Less Code
More Growth

Optimise

Automate & orchestrate
Less Touchpoints
More Speed

Improve

Change, update & evolve
Less Time
More Flexibility

Money

Increase revenue
Less Downtime
Faster Returns

Productivity

Improve efficiency
Less Confusion
More Resolutions

Visibility

Complete process audibility
Less Risk
More Confidence
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Experience

Any Channel, Any Product

Cloudcase’s single fully integrated platform provides end to end digital process automation and management capabilities for any product, any channel across retail lending, commercial lending, originations, on-boarding and support.
Staff
Manage cases & applications as well as configuration through the desired workflow

Customer

Where your customers interact with Cloudcase with styling customised to your brand.
Broker
Brokers / agents who act as the contact point to the institution on the customers behalf.
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Platform

Your Business Orchestration Platform

Cloudcase core diagram

Real-time decisioning

Our native proprietary reasoning engine is a generational change in rules driven, case management for process automation.

Flexible configuration

Deliver on requirements today but will also allow to scale effortlessly in volume, product range and complexity, in the future.

Self Sufficient

The low code architecture of Cloudcase provides users with the option to become entirely self-sufficient if you so choose.
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Clients

Our Projects

The Cloudcase platform is quite unique in that it is designed and configured to allow financial institutions to implement, transform and innovate at speed.
Goal

“Digitally transform to geographically scale”​

Achieved
Contact to contract in 40 mins anywhere
Products
Mortgage
Personal Loan
Commercial/
Agri Loan
Online, Branch, Call Center

"Customers are already benefiting from the new lending system through real-time loan application progress updates, improved continuity between all channels...

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Goal

“Automate everything”

Achieved
First loan originated using ​Open Banking data
Products
Mortgage
Personal Loan
Commercial
Card
​Hardship Request
Online, Branch, Call Center, Broker / Intermediary​
Regional Australia Bank Logo

“Acquiring a platform of this nature is more than the technology itself. It’s about finding the right partner. The Cloudcase team have the domain expertise and cultural DNA for the...”

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Goal

“Become a self-reliant digital bank”

Achieved
500 self-reliant configuration updates in first year
Products
Mortgage
Personal Loan
Commercial
Card
Reverse Mortgage
Online, Branch, Call Center, Broker / Intermediary​

“Cloudcase equips us to work with our core platform or any other vendor in an environment where we are not bound by excruciating linkages that require time...”

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News

Recent News from Cloudcase

January 15, 2024

Cloudcase integrated to Salesforce

Cloudcase is proud to have a connector to Salesforce!
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September 12, 2023

Bankfirst live on Cloudcase - Best in Class Stakeholder Experience

Bankfirst has successfully transitioned their mortgage originations processes onto Cloudcase.
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September 7, 2023

Talk about the Elephant in the room at COBA23?

Can Lending transformation be low risk and high return? Definitely!
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Grow your revenue,
Improve operational efficiency
& regulatory compliance

To find out more and see how Cloudcase can help with these

A Cloudcase case security / coat of arms showing Cloudcase logo, SOC II type 2 certification, ISO certification and padlock icon.

Cloudcase security

Cloudcase operates the latest cybersecurity solutions and functions on a 24 x 7 basis that guard against an ever growing cyber threat landscape to achieve a high security posture for our cloud systems.
Certifications
SOC II - Type 2
ISO 27001 :2013 ISMS
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